There is pressure from policy makers to encourage separating parents to utilize mediation and other PDR services. The 2003 parliamentary inquiry into child custody arrangements recommended an increased role for counseling and mediation, and a reduced emphasis on legal processes, to resolve post separation parenting issues. Recent government policy announcements clearly indicate that a substantial lift in resources is imminent and that clients may well be mandated to attend (free) mediation. A major concern within the sector is how to ensure that victims of family violence are not disadvantaged or put at risk by these changes, while at the same time allowing them to benefit from some of the opportunities that PDR can potentially deliver. Drawing on the results of a research project that investigated the concerns and experiences of Women's Referral Services, the experience of a leading PDR service provider (Relationships Australia) and the knowledge and expertise of a leading domestic violence support service (Domestic Violence and Incest Resource Centre), this paper explores the risks and opportunities facing victims of family violence who undertake family mediation. A service delivery model is outlined detailing referral mechanisms, exclusion criteria, assessment methodologies and specific clinical interventions that are appropriate for this client group. The early stages of an evaluation of the outcomes of this model will also be presented.